Booking information

Important information

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Here you’ll find all the key booking information at a glance – from arrival and departure times to payment methods and cancellation policies.

This way, you can start your stay fully prepared.

Buchungsinfos © Vecteezy

Good to know

  • Prices are per person per day, including half board
  • Excluding local tourist tax of € 2.60 per person per day for guests aged 14 and over
  • Single room supplement: € 25 per room per day
  • Check-in / Check-out: Check-in from 2.00 pm, check-out by 10.00 am
  • Pets: 
    € 15 per day (excluding food), plus € 25 for final cleaning
    Pets are not permitted in the dining room or the wellness area

  • Child discount:

    Summer 2026: from 0 years old € 15 per day | from 4 years old € 30 per day | from 6 years old € 50 per day
    from 8 years old € 70 per day | from 10 years old € 90 per day | from 12 years old € 110 per day
    From 14 years: adult rates apply | 3rd bed: € 10 per adult

    Winter 2026: from 0 years € 18 per day | from 4 years € 33 per day | from 6 years € 53 per day
    From 8 years: € 73 per day | From 10 years: € 93 per day | From 12 years: € 113 per day
    From 14 years, adult rates apply | 3rd bed: € 10 per adult 

  • Payment options: 
    Please settle your bill on the evening before your departure by debit card, cash or credit card (VISA, Mastercard, Amex) or on day of departure
  • Cancellation policy:
    From midnight, 7 days before arrival, no-show or early departure: 100%
    From midnight, 14 days before arrival: 90%
    From midnight, 30 days before arrival: 50%